Career Opportunity: Community Outreach Worker / Job Developer (Empowering Abilities Program)
Position Description: The Career Foundation’s Empowering Abilities Program (EAP) assists individuals with disabilities in overcoming barriers to employment by enhancing their employability to make a successful transition to employment or to return to school to further their career goal. The project consists of up to 10 weeks of pre-employment workshops followed by 12 weeks of a wage subsidy placement.
The Community Outreach Worker / Job Developer is an important part of the team, responsible for establishing new relationships with employers, finding appropriate job placement opportunities for persons with disabilities, and ensuring job retention is achieved. The Community Outreach Worker / Job Developer is also responsible for delivering pre-employment workshops, providing job coaching to participants, and other essential duties.
- Position Type: This role is contingent on program funding and is planned to be a full-time contract up to September 30, 2022, with good possibility of renewal
- Reporting to: Project Coordinator
- Location(s): Base office in Hamilton, Ontario with potential to temporarily work some days remotely from home on a hybrid-remote schedule. Must be willing to travel across the GTHA to conduct employer and community outreach, support program participants in their work placements, and other duties that require travel
- Number of positions: 1
- Experience: 2 + years
- Start date: Immediate upon funding
COVID-19 Vaccination Requirement: The Career Foundation is committed to the health and safety of its workforce. As of December 16, 2021, successful candidates for our internal employment opportunities must be fully vaccinated against COVID-19 and submit proof of same prior to receiving an official employment offer. Accommodations will be made where possible for qualifying medical or religious exemptions.
Responsibilities include but are not limited to:
Job Development and Job Coaching:
- Places individuals with disabilities into full-time employment.
- Analyzes, evaluates, and interprets collected information to assist persons with disabilities in targeting the most suitable employment based on their experience, education, and disability, as well as existing labour market factors.
- Ensures that each program participant receives a personalized assessment, addressing their individual barriers and outlining steps to their short and long-term goals.
- Establishes relationships with employers in a variety of industries and continuously develops job placement opportunities for program participants.
- Develops a minimum of 2-3 new employer contacts weekly and 8-12 new employer contacts monthly.
- Travels on a regular basis to initiate and maintain relationships with employers in order to create job placement opportunities for participants.
- Ensures quality work placements for participants by appropriately matching each person’s skills with the job requirements and meeting the program funder’s requirements related to same.
- Attends networking events and hiring fairs to connect with new employers to promote the program.
- Conducts site monitors at employer locations during participant job placements.
- Works with employers to identify and create effective accommodations for program participants.
- Administers placement agreements with wage subsidies, including collecting required pay-stubs and processing payment claims.
- Works effectively as part of the team, including demonstrating a willingness to be cross- trained.
- Completes administrative functions, including scheduling appointments, completing paperwork, maintaining files, and other related duties.
- Prepares and submits job development activity report on a regular basis.
- Other duties as assigned
Job Coaching and Retention:
- Conducts job search workshops and cold calling to employers as part of job coaching to program participants.
- Prepares program participants for position-specific interviews, including leading mock interviews.
- Reviews all job application documents and related materials for accuracy prior to participants applying to positions.
- Demonstrates a solid understanding of the positions to which participants are applying and answers all questions they may have, including contacting the employers and conducting necessary research.
- Conducts job retention functions with program participants and employers, including coaching participants on how to overcome barriers during their work placements.
- Conducts regular follow-up calls with all active participants.
- Delivers employability skills workshops focusing on overcoming barriers to employment and job maintenance.
- Coaches and motivates participants throughout their job search and during their job placements.
- Other duties as assigned
Program Outreach/ Recruitment:
- Conducts community outreach to recruit new, eligible participants into the program.
- Effectively presents the program to community partners and potential participants in a clear manner ensuring they understand the program objectives and time requirements.
- Builds and maintains relationships with community partners and other stakeholders.
- Coordinates events, such as hiring fairs, to support employer needs and attract new participants.
- Other duties as assigned.
Qualifications / Skills Required:
- University degree or college diploma in Human Services, or equivalent practical work experience is required.
- A minimum of 2 years’ experience in job development or business development is required.
- Previous experience working with individuals with disabilities, or other related experience that is directly transferable, is required.
- Proven track record in a results-driven environment, with solid experience in meeting or exceeding goals, is preferred.
- Experience with outreach and developing relationships with employers considered a strong asset, along with knowledge of current labour market trends, the impact of COVID-19 on the labour market, job search techniques, and employment research methods. Preference will be given to candidates that also possess an existing network of employers in a variety of industries.
- Vocational Rehabilitation Worker Certification and/or vocational counselling/placement experience with individuals with a disability considered a strong asset.
- Understanding of and ability to effectively apply the principles of the sales process to generate leads for wage subsidy placements.
- Previous experience with facilitating workshops considered an asset.
- Exceptional customer service skills and ability to uphold the organization’s service standards, policies, and core values.
- A professional and courteous approach to client service with a high level of respect for the diversity of the people served.
- Excellent verbal and written communications skills, detail orientation, and ability to clearly communicate information in written reports and during team meetings. Bilingualism considered an asset.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), as well as Zoom and Outlook 365 applications, including Teams and SharePoint. Must also possess aptitude and willingness to learn and work with new online systems and technologies.
- Flexible team player with a positive attitude and willingness to take initiative to lend assistance where needed to ensure the team is successful in meeting goals.
- Capable of working under pressure with frequent interruptions.
- Valid Ontario driver’s license and access to a reliable vehicle.
- Must be willing to work from base office location in Hamilton and be equipped to work remotely from home with reliable internet connection for a potential hybrid remote working schedule, as determined by the Project Coordinator. Must also be willing to travel often across the GTHA to develop relationships with new employers and support program participants during their job placements.
- Willingness and flexibility to occasionally work outside of normal business hours, including evenings and weekends, during peak periods, when required.
Must be fully vaccinated (two doses) against COVID-19. The successful candidate will be required to submit official documentation to confirm vaccination status prior to job offer.
To apply for this position, please complete the application form below. We suggest using the latest version of Google Chrome or Microsoft Edge to complete the form, in order to ensure that your application is submitted correctly.
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About The Career Foundation
The Career Foundation offers a wide range of career and job-related programs. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations, we now help thousands of people each year successfully accomplish their employment goals. For more information please visit our website at www.CareerFoundation.com.
The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.
We are a professional, result-driven organization that has been described by our employees as caring, compassionate, innovative, and team-oriented.
We also offer:
- Competitive compensation
- A comprehensive health benefits plan that includes massage therapy, naturopath services, and travel coverage
- An Employee & Family Assistance Program
- An RRSP matching plan
- A wellness program