- Position Type: Full-time contract until March 31, 2021 (very strong possibility of extension)
- Experience: 2+ years
- Number of Positions: 1
- Reporting to: Program Coordinator
- Location: Hamilton, ON (possibility of travel to London, ON, at times. Travel will be reimbursed).
- Start Date: January 2021
The Facilitator / Student Advisor will have exceptional skills in workshop facilitation, employment counselling, job development, and developing rapport with student participants, employers, and community partners. You will facilitate workshops and work closely with participants over the course of a year to assist students with completing an entry-level Cannabis Production Training Program.
You will facilitate program information sessions, conduct participant intakes, provide employment counselling and guidance to ensure that students are engaged and on track to complete their training, and help with job development and placement. You will develop strong connections and relationships with students, third-party trainers, and industry guest speakers while meeting and exceeding customer satisfaction targets.
Responsibilities (include but are not limited to):
Program Promotion and Participant Recruitment
- Present the program to community partners and applicants, ensuring they understand the program components, objectives, and time requirements
- Conduct accurate assessments of applicants based on program eligibility requirements and ensure all mandatory intake forms are completed
- Recruit applicants to ensure intake of eligible and suitable participants via numerous methods including community partners, job boards, social media, etc.
- Screen applications for eligibility and suitability factors; schedule interviews, conduct intake sessions, facilitate numerous information sessions
- Attend to incoming calls, provide program information to callers, online applicants, and walk-in visitors; track and direct office traffic, respond to messages and requests of partners, suppliers, and employers, responsible for incoming/outgoing faxes, mail, and email
- Provide information and referral services regarding other Employment Ontario and community programs as necessary
- Contact participant candidates to extend offers or communicate regrets and refer those not selected elsewhere
- Liaise with community partners regarding client referrals and client progress as needed.
Pre-Employment Workshop Facilitation
- Facilitate and deliver engaging pre-employment workshops catered to the cannabis industry both online and in-person
- Edit and print curriculum workbook and/or resources
- Research and develop content for pre-employment workshops in partnership with Program Coordinator
- Coordinate and schedule external training with training partners
- Professionally present information to participants on topics including cannabis industry LMI, cannabis industry employment roles, effective job search strategies, job posting analysis, cold calling, resume & cover letter writing, interview skills, and appropriate workplace behaviour
- Arrange and schedule industry guest speakers
- Manage scheduling conflicts or participant disruptions during workshops in a proactive and professional manner.
Student Advising / Employment Counselling
- Provide one-on-one support and/or group counselling to participants on employment related topics such as job search, employer research, marketing skills, conflict resolution, career advancement, accepting feedback, etc.
- Identify barriers to employment and provide participants with suitable referrals as needed
- Assist participants in the exploration of employment requirements, industry accreditation, and further education/training opportunities
- Provide industry-specific orientation to the workplace and employer expectations on-the-job
- Support participants in planning and conducting job search
- Assess clients’ employment goals and determine next steps
- Collect and monitor program data regarding participants’ attendance, participants’ case plans, training status, training outcomes, employment status, employment outcomes, etc.
- Maintain documentation of participant files/database, records of service provided including participant progress reports
- Create Employment Ontario case files in CaMS for all participants including entering data pertaining to education, work history, NAICS and NOC numbers
- Create Service Plans in CaMS for all participants
- Create client files on The Career Foundation’s internal database and update information as needed
- Ensure that 80% of the participants who start training, complete all training components including job placements.
Job Retention Services / Job Development
- Assist with outreaching and securing placements for the participants
- Coach participants in job placements to ensure they maintain their positions
- Mediate on-the-job conflict between employers and participants as needed
- Advise employed participants on career laddering opportunities and plan next steps
- Assist participants with re-entry into the cannabis industry as needed
- Provide on-going job placement services as required
- Complete weekly check-ins with participants while in work experience
- Purchase and distribute participant supports.
- University degree or College Certificate/Diploma required
- Experience with employment counselling, public speaking, and workshop facilitation preferred
- Knowledge/experience in cannabis field or a strong desire to learn about the industry; LMI, conferences, newsletters, etc.
- Exceptional resume and cover letter writing skills – proven ability to assist clients to develop job search tools that lead to interviews
- Extensive job search coaching experience
- Excellent workshop facilitation skills with proven ability to maintain participant engagement
- Knowledge of adult learning principles an asset
- Must be ‘results driven’ in nature and achieve program targets
- Ability to work with diverse populations, including participants facing employment barriers
- Excellent ability to develop rapport with participants
- Advanced proficiency in Microsoft Word, Excel, PowerPoint, and database applications
- Familiarity with Employment Ontario funded programs and services an asset
- Effective case management/record keeping skills
- Customer service oriented – able to uphold the organization’s service standards and policies
- Excellent verbal and written communication and interpersonal skills
- Punctual, self-motivated/self-directed, and professional
- Excellent organizational skills, able to multi-task / take initiative when needed
- Flexible to assist team members as needed to help ensure program goals are met
- Ability to maintain sensitive information, exhibit tact, diplomacy, and good judgment, with high standards of ethics and confidentiality
- Capable of working under pressure with frequent interruptions; able to prioritize while working on numerous program demands
- Able to work independently and build strong working team relationships
- Must be flexible to work evenings and weekends as needed.
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About Us: The Career Foundation offers a wide range of career and job-related programs. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations, we now help thousands of people each year successfully accomplish their employment goals. For more information please visit our website at www.CareerFoundation.com.
The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.
We are a professional, result-driven organization that has been described by our employees as caring, compassionate, innovative, and team-oriented.
We also offer:
- Competitive compensation
- A comprehensive health benefits plan that includes massage therapy, naturopath services, and travel coverage
- An Employee & Family Assistance Program
- An RRSP matching plan
- A wellness program