Employer Services Consultant (*New)
Job Description
About The Career Foundation: The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of multiple locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals has described The Career Foundation as caring, compassionate, innovative, and team-oriented. For more information about us and our services, please visit our website at CareerFoundation.com.
Some of the benefits and features available to our employees include:
- Competitive compensation
- A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more
- A comprehensive Dental Insurance plan
- An RRSP Matching benefit
- An Employee & Family Assistance program
- Employee wellness initiatives
- Paid days off for religious observance purposes
Program and Role Description:
Conveniently located in Etobicoke, North York, Downtown Toronto, York, and Scarborough, The Career Foundation’s five (5) full-suite Employment Centres provide job seekers with a full range of services, including exploring career options, improving their résumés, preparing for interviews, and much more. Employers that share our commitment to community hiring can also receive a range of services, including direct access to job seekers of diverse backgrounds and skills, support with coordinating and hosting community hiring events to meet our job seeker clients, advice on how to best coach and work with their new hires to help achieve job retention, and more.
As an Employer Services Consultant, you would be an essential team member responsible for establishing and maintaining relationships with employers in multiple sectors interested in hiring our job seeker clients and accessing the other services we have available. You would also work directly with our job seeker clients, including an assigned caseload, to provide job coaching and job development support, including direct connections to employment opportunities developed through relationship building with employers, among other essential duties.
Position Type:
Full-time (37.5 hours per week) one-year contract with excellent potential to lead to permanent
Available Locations:
Option 1: Etobicoke & York
This opportunity requires the successful candidate to work from both The Career Foundation’s Etobicoke Employment Centre, located at Islington Avenue & Hwy 401, and our York Employment Centre, located near Weston Road & Lawrence Ave.
Option 2: North York
This opportunity requires the successful candidate to work from The Career Foundation’s North York Employment Centre, located at Lawrence Ave. W. & Allen Road.
Requirements:
This position requires regular on-site work at one of the designated base locations outlined above, as well as frequent local travel to employer locations and other stakeholder sites. Successful candidates must possess a valid Ontario G driver’s licence and a reliable vehicle to perform essential duties that require frequent local travel. This position also currently operates under a hybrid schedule, allowing for one work-from-home day per week. The hybrid schedule is based on performance and operational needs and requires a private work-from-home space with reliable, high-speed internet. A company laptop, cell phone, and other equipment will be provided.
Start date:
January 2025
Reporting to:
Area Manager, Employment and Placement Services
Responsibilities include:
Employer Outreach, Relationship Building, and Workforce Development
- Contacts employers in various industries to promote The Career Foundation’s work in the community and find suitable employment opportunities for job seeker clients.
- Consistently monitors and tracks own success rates to achieve individual targets that contribute to the team achieving its overall objectives.
- Works with employers to facilitate recruitment initiatives, including introducing them to clients looking for work and ensuring quality of work placements by appropriately matching candidates’ skills with job requirements.
- Conducts on-site visits at employer locations to ensure suitable and safe workplace environments.
- Negotiates and administers placement, incentive, and other agreements with employers, including wage subsidies that are available to offset their costs.
- Administers and monitors on-the-job training plans and conducts appropriate follow-ups and interventions with employers when needed to ensure that all expectations are met.
- Plans, organizes, and hosts job fairs, hiring events, and information sessions.
- Works with fellow team members to plan, execute, and continuously monitor effective outreach plans to recruit new clients and maintain up-to-date records of outreach efforts conducted.
- Attends community events to network and promote The Career Foundation’s services.
- Maintains accurate and up-to-date records in online data management systems.
- Performs other relevant duties as assigned.
Job Coaching and Retention Support
- Completes individualized needs assessments for job seeker clients to establish their eligibility for services and pre-employment needs.
- Places clients into meaningful employment opportunities by matching them with job leads created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.
- Provides coaching to job seeker clients, including cold calling employers and other strategies to support them with achieving successful employment outcomes.
- Utilizes digital systems and technologies provided by The Career Foundation to further support clients with achieving their training and employment goals.
- Conducts timely follow-ups with job seeker clients throughout their job search efforts, and provides repeat, one-on-one job coaching sessions, as needed, to review goals, address barriers, and ensure job seeker clients are making progress toward goals.
- Provides job seekers with information about expectations in the workplace and other topics that help strengthen their potential to find and retain employment.
- Serves as a resource to employed clients and employer partners to mediate issues if they arise and provides other supports that lead to job retention
- Supports clients’ job retention goals by monitoring their progress on the job and providing post-employment advice and support as needed.
- Maintains accurate and up-to-date records in online data management systems.
- Performs other relevant duties as assigned.
Qualifications/ Skills Required:
- A post-secondary degree in human services, business, or a related field relevant to the position is highly preferred, or an equivalent combination of education and experience is required.
- A minimum of 2 years’ direct experience in job development, job coaching, business development and/or recruitment, or other experience directly transferrable to the position’s responsibilities is required.
- Must be willing to work on-site from the office on a full-time schedule and possess a valid Ontario G driver’s licence and a reliable vehicle to perform essential job functions that require frequent local travel within the communities served.
- Exceptional relationship-building skills with a proven ability to develop rapport with people.
- Proven track record in a results-driven environment with experience meeting targets.
- Previous experience with community outreach, developing relationships with employers, and/or familiarity with Employment Ontario programming is considered a strong asset.
- Candidates who meet all the above qualifications and possess an existing network of employers that could be relied upon to provide employment opportunities for job seeker clients will be prioritized.
- Knowledge of current labour market trends, job search techniques and employment research methods considered an asset.
- Excellent verbal and written English communication skills to clearly communicate information. Fluency in a second language considered an asset.
- A professional and courteous approach to client service with a high level of respect for the diversity of the people served.
- Exceptional customer service skills and ability to uphold the organization’s core values.
- Proven organizational and time management skills with flexibility to multitask to handle evolving priorities.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), as well as Outlook 365 applications, including MS Teams and SharePoint. Must possess aptitude and willingness to learn and work with new online systems and technologies.
- High ethics and confidentiality standards with proven experience maintaining sensitive information and exhibiting tact, diplomacy, and good judgment.
- Willingness and flexibility to occasionally work outside regular business hours when needed to meet objectives.
- Positive attitude with a dedicated work ethic and willingness to take initiative to lend assistance where needed to ensure that the team is successful in meeting all objectives.
The Career Foundation’s Commitment:
The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.
To apply for this position, please complete the application form below. We suggest using the latest version of Google Chrome or Microsoft Edge to complete the form, in order to ensure that your application is submitted correctly.
*Should you experience any technical difficulties while submitting your application, please submit your résumé to jobs@careerfoundation.org, along with a Word document that addresses all of the questions in the application form.