Employment Advisor/Job Coach (*New)

Job Coaching, Case Management, and Facilitation

• Supports program participants with self-disclosed disabilities in identifying immediate job goals and helps them understand the conditions and specifications of those occupations.
• Completes personalized needs assessments with program participants, including evaluating and interpreting collected information to support them in targeting the most suitable employment opportunities based on their experience, education, and disabilities, and existing labour market factors.
• Researches and provides participants with additional information relevant to their job goals, including career paths, training certifications, and apprenticeships.
• Provides job coaching to program participants on appropriate work habits, behaviours, and attitudes during their participation in the program and in the workplace, taking into consideration their self-disclosed disabilities and any required accommodations that are necessary to help them achieve successful outcomes.
• Provides individualized employability skills coaching and training sessions to participants, focusing on overcoming barriers to employment and job maintenance.
• Creates effective resumes and cover letters for participants and provides them with coaching to prepare them for successful interviews.
• Provides effective one-on-one and group-based support to program participants to develop personal management skills, including self-awareness, flexibility, adaptability, budgeting, and other topics.
• Maintains regular and consistent follow-up with participants during all phases of the program, providing repeat coaching to ensure positive outcomes.
• Utilizes technologies provided by The Career Foundation to further support participants in achieving their employment goals.
• Schedules appointments for participants and completes all necessary paperwork and documentation.
• Maintains accurate and up-to-date files and case notes in data management systems in compliance with company policies and program funder expectations.
• Ensures that all files are audit-ready and accurately reflect records of services provided to program participants and employers.
• Other relevant duties as assigned.

Job Development, Retention, and Program Outreach

• Generates new relationships with employers in a variety of industries to ensure successful job development for program participants.
• Supports employers in identifying their employment and training needs and conducts site visits to ensure employers can provide suitable and safe workplace environments for program participants.
• Matches program participants with suitable employment opportunities based on their vocational interests, aptitudes, and abilities.
• Administers placement agreements with and without wage subsidies, including collecting required paystubs and processing payment claims.
• Visits and monitors participants on-the-job during their placements to observe progress and provide additional real-time support when needed.
• Facilitates communication between participants and placement employers to mediate issues as needed.
• Finds suitable alternative employment opportunities for program participants who do not retain their initial job placement.
• Participates in conducting outreach to recruit eligible participants into the program from equity deserving groups, including 2SLGBTQI+, racialized minorities and others, through community events, job fairs, social media channels, and other strategies.
• Delivers information sessions for community partners and other stakeholders to promote the program and generate qualified referrals.
• Other relevant duties as assigned.