Employment Services and Placement Specialist (*New)

Employment Counselling, Coaching, and Case Management

• Provides solution-based employment counselling and ongoing support to an assigned caseload of clients in the areas of job search, job placement, career decision making, job retention, and other areas to support clients with achieving employment goals.
• Consistently monitors and tracks caseload success rate to achieve individual targets that contribute to the team’s overall objectives and expectations from the program’s funder.
• Conducts intakes and completes individualized needs assessments for clients to establish their eligibility for services and pre-employment needs.
• Collects, organizes, and analyzes client information through completed needs assessments and other mechanisms to appraise clients’ interests, aptitudes, and abilities to create individualized action plans that lead to successful outcomes.
• Enters and maintains thorough written documentation in online data reporting systems, ensuring that caseload files are up-to-date and ready for file audits.  
• Provides effective job search readiness support services to clients on relevant topics, such as job search strategies, interview preparation, credential assessments, language support, and other areas to help them achieve successful outcomes, such as developing effective résumés.
• Determines client eligibility for financial supports, administers eligible supports, and ensures proper documentation is on file to support expenditures.
• Guides and supports clients with completing applications for education and/or training opportunities.
• Conducts timely follow-ups job seeker clients throughout their job search efforts, and provides repeat, one-on-one job employment counselling sessions and support, as needed, to review goals, address barriers, and ensure clients are making progress toward goals, including facilitating community-based referrals when needed.
• Assesses and facilitates wraparound and intervention resources required to help clients address and overcome barriers that may prevent them from achieving successful employment outcomes.
• Supports clients to acquire a clear understanding of industry perspectives and other information pertaining to the job opportunities to which they are applying.
• Facilitates in-person and virtual workshops for clients on a variety of relevant topics.
• Other relevant duties as needed.

Job Development, Placement, and Retention Support

• Conducts outreach to develop relationships with employers in a variety of industries to promote The Career Foundation’s services in the community and create job leads for active clients in caseload.
• Conducts job search activities with clients, including cold calling employers and other strategies to support them with achieving successful outcomes.
• Utilizes digital systems and technologies provided by The Career Foundation to further support clients with achieving their training and employment goals. 
• Places clients into meaningful employment opportunities by matching them with job opportunities created through effective employer relationships as well as advertised job vacancies suitable for their experience, skills, and interests.
• Negotiates and administers placement, incentive, and other agreements with employers when applicable.
• Administers and monitors on-the-job training plans and conducts appropriate follow-ups and interventions with employers when needed to ensure that all expectations are met.
• Supports clients and employers to mediate issues as needed.
• Collaborates with fellow team members on topics such as job development and employment retention strategies that help lead clients to successful outcomes.
• Other relevant duties as needed.