Job Development and Outreach Worker – Focused on Youth Employment (*New)
Job Description
About The Career Foundation: The Career Foundation is a dynamic non-profit organization that offers a wide range of employment, training, and HR services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations, we now help thousands of people each year successfully accomplish their employment goals. Our team of dedicated professionals have described The Career Foundation as caring, compassionate, innovative, and team oriented. For more information about us and our services, please visit our website at CareerFoundation.com.
Some of the benefits and features available to our employees include:
- Competitive compensation
- A comprehensive Health Benefits plan that includes massage therapy, naturopath services, travel coverage, and much more
- A comprehensive Dental Insurance plan
- An Employee & Family Assistance program
- An RRSP Matching plan
- A Wellness program
Program and Role Description: The Career Foundation’s Completing the Circle (CTC) program is a youth employment and skills development project funded by Canada’s Youth Employment and Skills Strategy (YESS). CTC fosters the development of and provides individualized support to, youth with barriers to employment. Through the program, youth participants are empowered to find employment, and are equipped with tools, supports, new skills, and confidence to start and maintain work.
The Job Development and Outreach Worker is an integral part of the team, responsible for placing youth participants of The Career Foundation’s Completing the Circle program into employment opportunities, developing key relationships with employers, and other important functions to ensure program success.
Position type: Full-time (37.5 hours per week) contract until August 25, 2023 with strong potential to lead to permanent employment.
Location requirements: This opportunity is currently structured as a hybrid-remote position comprised of on-site work at The Career Foundation’s Mississauga office on a regular basis, frequent local travel within the communities served to perform essential job development and outreach duties, and some remote, work-from-home days. The successful candidate must be willing to work from The Career Foundation’s Mississauga location on a consistent schedule and possess a valid Ontario G driver’s license with access to a reliable vehicle for essential work-related travel. The hybrid-remote schedule is contingent on the successful candidate possessing a private work-from-home space with reliable, high-speed internet. Company laptop, cell phone and other equipment provided.
Number of positions: 1
Experience: 2+ years
Reporting to: Program Manager
Start date: As soon as possible
Responsibilities
Youth Participant Outreach and Recruitment (15%)
- Performs outreach to recruit eligible youth participants for The Career Foundation’s Completing the Circle (CTC) program through community events, job fairs, social media channels, and other activities.
- Presents the CTC program to community partners and potential youth applicants ensuring they understand the program objectives and the time requirements.
- Conducts accurate assessments of participants based on program eligibility requirements and ensures all mandatory intake forms are completed.
- Other related duties as needed.
Employer Outreach, Job Development, and Participant Coaching (85%)
- Develops 2-3 new employer contacts each week and 8-12 new employer contacts each month in order to generate job placement opportunities for youth participants of the program, including meeting with employers on-site at their locations to promote the CTC program.
- Places youth participants into employment opportunities through successful employer outreach and job development initiatives, ensuring that individual milestone targets are achieved.
- Ensures that the program’s employer database offers a range of diverse employment opportunities for youth participants.
- Assists youth participants in targeting the most suitable employment based on their experience, education, and existing labour market factors.
- Plans and delivers cold calling and job search workshops for youth participants.
- Prepares youth participants for position-specific interviews and conducts mock interviews as needed.
- Provides job coaching to youth participants, including pre-employment and on-the-job support.
- Takes youth participants shopping for work and interview clothing.
- Monitors youth participants during their job placements, mediates issues that arise with employers, as needed, and maintains up-to-date case notes.
- Collects and processes eligible claims and opens and closes employer files in a timely manner.
- Accurately reports on participant case load and established action plans to ensure the success of participants during daily morning meetings and weekly case conferences.
- Case manages and maintains documentation of assigned participant files, records of service, and participant progress reports on internal database.
- Regularly monitors personal performance against program targets to ensure the achievement of the expected results.
- Other related duties as assigned.
Qualifications
- College diploma or university degree in business, marketing, or related field is preferred, or an equivalent combination of education and experience is required.
- A minimum of 2 years’ direct service experience in job development, community outreach, business development and/or job coaching, or work experience that is directly transferrable to the position is required.
- Candidates who possess all the above qualifications as well as existing relationships with employers that can be relied upon to provide employment opportunities for youth participants of The Career Foundation’s CTC program, will be prioritized.
- Prior vocational counselling, experience working with multi-barriered youth and/or experience in government-funded employment programs considered strong assets.
- Must be results-driven in nature with a demonstrated ability to achieve targets.
- Exceptional relationship-building skills in order to establish connections with employers, community partners, and the youth participants of the program.
- Ability to effectively apply principles of the sales process to generate job leads and secure positions for youth participants of the program.
- Excellent verbal and written English communication skills with ability to clearly communicate information verbally and in writing to engage employers and youth.
- A professional and courteous approach to client service with a high level of respect for the diversity of the people served, including clients who face barriers to employment.
- Ability to maintain sensitive information, exhibit tact, diplomacy and good judgment, with high standards of professionalism, ethics and confidentiality.
- Knowledge of current labour market trends considered an asset.
- Exceptional customer service skills and ability to uphold the organization’s service standards, policies, and core values.
- Outstanding organizational skills, time management, and ability to multi-task in order to meet deadlines and achieve program targets and objectives.
- Willingness to take initiative to lend assistance where needed to ensure that the team is successful in meeting project goals.
- Punctual, self-motivated and self-directed.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel), as well as Zoom, and Outlook 365 applications, including Teams and SharePoint. Must possess aptitude and willingness to learn and work with new online systems and technologies.
- Must be a positive and flexible team player with willingness to occasionally work outside of normal business hours, when needed, to support youth participants in real-time.
Application Form
To apply for this position, please complete the application form below. We suggest using the latest version of Google Chrome or Microsoft Edge to complete the form, in order to ensure that your application is submitted correctly.
*Should you experience any technical difficulties while submitting your application, please submit your résumé to jobs@careerfoundation.org, along with a Word document that addresses all of the questions in the application form.
About The Career Foundation
The Career Foundation offers a wide range of career and job-related programs. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations, we now help thousands of people each year successfully accomplish their employment goals. For more information please visit our website at www.CareerFoundation.com.
The Career Foundation is committed to diversity and inclusion and aims to create a healthy and rewarding environment for all. We welcome applications from qualified individuals who represent the diversity of the people we proudly serve, including, but not limited to, visible minorities, women, persons with disabilities, Indigenous peoples, and individuals of all genders and sexual orientation. The Career Foundation, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), is also committed to accommodating applicants with disabilities throughout the recruitment process. We will work with candidates requesting accommodation at any stage of the hiring process.
We are a professional, result-driven organization that has been described by our employees as caring, compassionate, innovative, and team-oriented.
We also offer:
- Competitive compensation
- A comprehensive health benefits plan that includes massage therapy, naturopath services, and travel coverage
- An Employee & Family Assistance Program
- An RRSP matching plan
- A wellness program